All UK banks, Post Offices and building societies except Britannia and Nationwide take part in the DEC's appeals.
The banks get sent paying in slips from a central banking authority which supporters can then use when they go to the bank and pay in money. The DEC doesn't print the slips, so we can't send them to banks if they have run out.
It's common for a few local banks to tell supporters they don't have any paying in slips as they forget they have them, or claim not to know anything about them. We can't do anything about this except suggest to supporters that they try elsewhere.
The Irish Republic and other foreign countries' banks don't take part in this scheme.
We don't get the paying in slips sent to us so we don't have any information about the donation other than a name and amount in a very long bank statement.